Terms & Conditions

Payment Terms and Conditions (example)
You agree to comply with our guidelines, rules, and policies regarding the purchase of products through the website. Besides, you acknowledge and agree to be bound by the changes published on the platform. The payment terms and conditions will apply to purchase orders and payment made between you and the seller.

  1. You agree to pay for products by credit or debit card that can be used for a legal settlement
  2. You agree not to cancel the payment later unless you receive a product that does not appropriate to the agreement, the product has not been delivered within the shipping period, or the product you receive is significantly different from the seller description
  3. You acknowledge the Refund Policy of a payment that are successfully paid, this can be done only when the seller agrees and notifies the refund request.
  4. You acknowledge all refunds to be made through the original payment method and to the person making the transaction.
  5. You acknowledge no guarantee that the refund will be credited to your account on time. The refund process may take time and depends on each bank and/or the payment service provider who process the refund.

Return Policy (example)
Return or refund policy is something you should notify customers of before and after purchase, topics are as follows:

  1. Period - the customer can request an exchange/return of the product within 30 days after receiving the product.
  2. Requirements - product return, would be exchanged with the similar product, different product, or just refund.
  3. Conditions - the purchased product, price tag, packaging, shipment, receipt, etc.
  4. People in charge - in terms of packing, shipping, and receiving the product.
  5. Period - time needed for exchanging/returning product as customer request.

If the store does not accept a return or refund, please mention that “The product is NOT refundable or exchangeable“


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